- What if I don't speak Chinese at the hospital?
- Native-level bilingual support throughout — from airport pickup, registration, consultant communication to pharmacy — a professional consultant accompanies you.
- Will I wait long at the hospital?
- We help coordinate checkups, admission and appointments at partner hospitals; arrangements follow the hospital’s schedule.
- What about visas for care and tourism?
- Three tiers by need and stay: short stays may be visa-free; longer stays apply for L visa; complex care applies for S2 visa.
- How much cheaper is care in China vs the West?
- Comparable checkups, procedures and hospitalization typically cost significantly less than in the US, with even wider gaps for some items. Costs vary by condition and plan; we give a written, transparent pre-trip quote with no hidden fees.
- How can I learn about a partner hospital's credentials?
- A partner hospital's grade, accreditation and credential status are subject to its latest official disclosure; we can help you obtain and understand the relevant public information. The platform does not evaluate or endorse any medical institution, and makes no statement about safety or other results. Please consult a licensed physician for medical questions.
- What TCM therapies and other services can be arranged?
- We can arrange TCM wellness sessions such as acupuncture, moxibustion, tuina massage and herbal guidance, as well as checkups, dental and eye appointments. We only arrange sessions with licensed practitioners, make clear these are complementary wellness services of a public nature, and make no promise of health outcomes. Please consult a qualified doctor before making any health decision.
- How are the costs determined?
- Fees vary by condition, institution and duration. In China, comparable care is often a fraction of private Western pricing. Every plan is quoted in writing before you commit — itemised, transparent, with no hidden fees. We do not publish fixed prices.